A 99.9% Server Uptime
The main advantage of setting up your very own shared hosting system is that you don’t have to be worried about compatibility – you configure a particular set of software apps in such a way so as to be compatible with a given set of hardware elements. The final result is something significantly more steady and dependable, since there are much less potential chances of failure. We’ve set up our cloud hosting platform atop time–proven hardware parts plus a strongly modified version of SELinux in order to set up a completely safe and secure home for your own personal web sites.
This is why, with each of our Linux shared packages packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to offer a first–rate web hosting service, you can barely trust the default network configuration in a datacenter. We have set up our own custom network in order to ensure the best possible connection speed with the rest of the world.
And because of this, irrespective of which datacenters you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you are not content with our hosting services, or if you think that they are insufficient, or if you decide that you should have a Linux VPS hosting packages instead of a cloud hosting account – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control of your domains even if you cancel your account with us.
24/7 Technical Support
We have punctiliously chosen each individual member of our 24x7 support team so that we can offer the very best client care service you can get. Each one of our technicians has many years of experience dealing with web hosting accounts behind his back, hence they know very well what they are doing. And they’re available to you 24–7 – you’ll be able to reach them at any time and they will respond to you ASAP.
Their average ticket response time is under twenty minutes, whereas with other hosting vendors you have to wait for days. Plus, we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be answered in under one hour.