Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Inquiry Solution Warranty

  • Our customer help and support staff is present day–and–night to reply to all of your current assistance questions. Each ticket you send to us is going to be solved within maximum 1 hour. If your problem requires some help from an administrator, we’ll forward the ticket to the technician on duty and will notify you that the case is being resolved.

  • Top quality support service

  • Professional Customer Help And Support Service

  • We deliver round the clock tech assistance by using a lightning fast ticketing program integrated into your Control Panel. You can e mail us at any time about any of the applications that come pre–configured on your virtual server, including the chosen Linux OS version, the server administration panel and our custom created Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that is provided totally free along with your virtual server, you’ll discover an instructional Help zone, that features all that you should have knowledge of when maintaining your web pages and software packages. We have introduced a wide selection of how to reports and video tutorials that present the important site administration duties in an understandable manner.