Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Control Panel you’ll find a comprehensive Help section offering a myriad of how–to articles and frequently asked questions. They are answered by our support team of skillful techs. Simply fill in your question and our intelligent platform will give you the best answer.

  • Top quality support service

  • Instructional Video Clips

  • We have compiled a selection of step–by–step video tutorials that visually illustrate how you can sort out a typical problem connected with your Linux shared packages account. You’ll find the video tutorials in the Help section.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 client support service with a sixty–minute support ticket response guarantee. A team of qualified customer service technicians will be available to you to attend to all the enquiries that you may have. During non–busy periods, a reply will be supplied within just twenty minutes.