1 hour ticket response
Timeliness is our principal concern and that is the reason why we’ve got a team of skillful support engineers who are eager to provide a quick solution to any question that you might possibly have. Just post your client support ticket from your Control Panel and we’ll get back to you within 1 hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute technical support ticket response time.
A Topflight Help Desk Support Service
Our client service team representatives possess extensive experience in the Linux shared packages business and are accomplished enough to come up with a quick answer to your problem. If, however, the issue at hand is not within the competence of a client support engineer, the technical support ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Browse Help Center
In the Control Panel you’ll find an intuitive Help Center section where you can find quick tips on how you can use our services. You can find the answers to your inquiries in our F.A.Q. library, see more information in the web hosting account administration articles or watch the step–by–step video tutorials.